Help Center

   April 10, 2025

What is I Ching Online?

I Ching Online is a digital platform that combines traditional I Ching wisdom with modern AI technology to provide personalized readings and guidance.

How to Begin

  1. Visit our homepage
  1. Enter your question in the consultation box
  1. Receive your personalized I Ching reading
  1. Review the interpretation and guidance

Account Creation

  • Free account registration
  • Premium account benefits
  • Account verification process
  • Password recovery steps

Using Our Services

Free Reading Service

  • Daily consultation limit
  • Basic interpretation features
  • Community sharing options
  • Reading history access

Premium Features

  • Unlimited consultations
  • Detailed interpretations
  • Private readings
  • Advanced AI analysis
  • Priority support
  • Custom reading preferences

Reading Types

  1. Quick Readings
  • Instant guidance
  • Basic interpretation
  • Simple yes/no answers
  1. Detailed Readings
  • In-depth analysis
  • Multiple hexagram interpretations
  • Changing lines explanation
  • Future trends
  1. Specialized Readings
  • Career guidance
  • Relationship advice
  • Personal development
  • Business decisions

Technical Support

Common Issues

Login Problems

  • Password reset instructions
  • Account recovery steps
  • Browser compatibility issues
  • Cookie settings

Payment Issues

  • Supported payment methods
  • Billing cycle explanation
  • Refund process
  • Subscription management

Mobile Access

  • App installation guide
  • Mobile browser optimization
  • Screen resolution settings
  • Offline access capabilities

Troubleshooting Guide

Reading Not Loading

  1. Check internet connection
  1. Clear browser cache
  1. Update browser
  1. Disable ad blockers
  1. Contact support if issue persists

Account Issues

  1. Verify email address
  1. Check spam folder
  1. Update profile information
  1. Review account status

Privacy & Security

Data Protection

  • Information collection policy
  • Data storage methods
  • Security measures
  • Privacy controls

Account Security

  • Password best practices
  • Two-factor authentication
  • Security notifications
  • Account activity monitoring

Subscription Management

Plans & Pricing

  • Free plan features
  • Premium plan options
  • Business accounts
  • Special offers

Payment Options

  • Credit/debit cards
  • PayPal
  • Cryptocurrency
  • Regional payment methods

Subscription Changes

  • Upgrade process
  • Downgrade options
  • Cancellation policy
  • Refund eligibility

Frequently Asked Questions

General Questions

Q: How accurate are I Ching readings?
A: I Ching readings provide guidance based on traditional wisdom and your specific situation. The accuracy depends on your focus and clarity when asking questions.
Q: Can I save my readings?
A: Yes, all readings are automatically saved in your account history.
Q: How often can I consult the I Ching?
A: Free users have daily limits, while Premium users enjoy unlimited consultations.

Technical Questions

Q: Which browsers are supported?
A: We support all modern browsers including Chrome, Firefox, Safari, and Edge.
Q: Is there a mobile app?
A: Yes, our platform is mobile-responsive and we offer apps for iOS and Android.

Account Questions

Q: How do I change my password?
A: Go to Account Settings > Security > Change Password
Q: Can I have multiple accounts?
A: We recommend maintaining one account per user for best experience.

Contact Support

Support Channels

  • Live Chat: Available 24/7
  • Help Desk: Submit tickets
  • Community Forum: Peer support

Response Times

  • Premium Users: 2-4 hours
  • Free Users: 24-48 hours
  • Emergency Issues: ASAP

Feedback

  • Suggestion box
  • Feature requests
  • Bug reports
  • Testimonials

Educational Resources

I Ching Basics

  • History and philosophy
  • Hexagram meanings
  • Interpretation methods
  • Modern applications

Advanced Topics

  • Changing lines
  • Hexagram relationships
  • Seasonal influences
  • Time considerations

Best Practices

  • Question formulation
  • Interpretation guidelines
  • Reading frequency
  • Personal development

Community Guidelines

Participation Rules

  • Respectful communication
  • Content sharing policies
  • Privacy respect
  • Reporting violations

Community Features

  • Discussion forums
  • Reading shares
  • User groups
  • Expert advice