Privacy Policy

Privacy Policy

Last updated: [01/04/2025]

Introduction

Welcome to I Ching Online (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our website and services.

Information We Collect

Personal Data

We may collect and process the following personal data:
  • Name and email address (when you create an account)
  • IP address and browser information
  • Consultation history and questions
  • Payment information (for premium services)
  • Communication preferences

Usage Data

We automatically collect usage data including:
  • Pages visited and time spent
  • Device information
  • Browser type and version
  • Operating system
  • Referral sources

How We Use Your Information

We use your personal data for:
  • Providing I Ching readings and interpretations
  • Processing payments and managing subscriptions
  • Improving our services and user experience
  • Sending service updates and newsletters
  • Responding to your inquiries
  • Analyzing usage patterns
  • Preventing fraud and maintaining security

Data Storage and Security

Your data is stored securely using industry-standard encryption and security measures. We retain your personal information only for as long as necessary to provide our services and comply with legal obligations.

Cookies and Tracking

We use cookies and similar tracking technologies to:
  • Remember your preferences
  • Analyze website traffic
  • Personalize content
  • Improve user experience
You can control cookie settings through your browser preferences.

Data Sharing

We do not sell your personal information. We may share data with:
  • Service providers (payment processors, hosting services)
  • Analytics partners
  • Legal authorities when required by law

Your Rights

You have the right to:
  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Opt-out of marketing communications
  • Export your data
  • Withdraw consent

Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect data from children under 13 years old.

International Data Transfers

Your information may be transferred and processed in countries outside your residence. We ensure appropriate safeguards are in place for such transfers.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

Changes to Privacy Policy

We may update this privacy policy periodically. We will notify you of significant changes through our website or email.

Contact Information

For privacy-related questions or concerns, contact us at:
  • Address: Suite 2915, 29th Floor, Two International Finance Centre, 8 Finance Street, Central,Hong Kong

Legal Basis

We process your data based on:
  • Your consent
  • Contract fulfillment
  • Legal obligations
  • Legitimate business interests

Data Protection Rights

Under GDPR and other applicable laws, you have rights regarding your personal data:
  • Right to access
  • Right to rectification
  • Right to erasure
  • Right to restrict processing
  • Right to data portability
  • Right to object
  • Rights related to automated decision-making

Security Measures

We implement appropriate technical and organizational measures to protect your data, including:
  • Encryption of data in transit and at rest
  • Regular security assessments
  • Access controls
  • Employee training
  • Incident response procedures

Compliance

We comply with applicable data protection laws including:
  • General Data Protection Regulation (GDPR)
  • California Consumer Privacy Act (CCPA)
  • Other relevant privacy regulations

Questions and Complaints

If you have questions about this privacy policy or how we handle your data, please contact our Data Protection Officer at [email protected].
You have the right to lodge a complaint with your local data protection authority.